Frequently Asked Questions
Got questions? We’ve got answers
What areas do you serve?
We proudly serve Austin, Pflugerville, Round Rock, Cedar Park, Georgetown, and the greater Central Texas area. Our mobile service comes directly to your location, whether you’re at home, work, or stranded on the roadside.
How quickly can you respond?
We strive to arrive within 20-30 minutes for emergency calls in our primary service areas. Response times may vary based on location and current call volume, but we prioritize getting to you as quickly as possible.
Do you replace lost keys?
Yes! We specialize in key replacement for all vehicle makes and models. Even if you’ve lost all your keys, our technicians can create a new key and program it to your vehicle right at your location.
Do you program remotes & transponder keys?
Absolutely. Our technicians are trained and equipped with the latest technology to program transponder keys, key fobs, and smart keys for most vehicle makes and models. We can handle everything from basic remote programming to advanced smart key systems.
Are you available 24/7?
Yes, we offer true 24/7 emergency locksmith services. Whether it’s 2 AM or a holiday, our team is ready to help you with any lock or key emergency.
How much does your service cost?
Pricing varies depending on the service needed and your vehicle type. We offer transparent, competitive pricing with no hidden fees. Call us for a free estimate, and we’ll provide an upfront quote before any work begins.
Can you work on any car make or model?
We service all major vehicle makes and models, including domestic and foreign vehicles. From classic cars to the latest models with advanced security systems, our technicians have the tools and expertise to help.
Do you offer any warranty on your work?
Yes, we stand behind our work with a satisfaction guarantee. If you experience any issues with our service or products, contact us and we’ll make it right.
What payment methods do you accept?
We accept cash, all major credit cards, and mobile payments for your convenience. Payment is due upon completion of service.
Is your business licensed and insured?
Yes, General Mobile Locksmith is fully licensed and insured. All our technicians are trained professionals who undergo background checks and continuous training to stay current with the latest automotive lock and key technologies.
Still Have Questions?
Can’t find the answer you’re looking for? Give us a call or send us a message.